Daily Life

1. Calling Credit Card Company

1.  Repeat

A: I’m calling today about a bill that I never received.

B: Can you tell me which credit card it was for?

A: It was for my Master Card.

B: You should’ve gotten that bill two weeks ago.

A: I haven’t got it in the mail yet.

B: The computer is showing that all bills have been mailed.

A: What am I supposed to do about my bill then?

B: Maybe you should call your post office.

A: But if it’s their mistake, can I get an extension on my bill payment?

B: Yes, but you will need to send us proof of their mistake.

A: Thank you very much for your help.

B: No problem. Enjoy the rest of your day.

2.  Repeat

A: I haven’t received my credit card bill yet.

B: Which credit card are you speaking of?

A: My Master Card.

B: We sent that bill out a couple of weeks ago.

A: I never got it.

B: Your bill was mailed already.

A: What am I going to do since I haven’t received the bill?

B: If you haven’t gotten it yet, then you should probably take that up with your post office.

A: Can I get an extension on my bill if it does happen to be the post office’s fault?

B: If that’s the case, you will need to provide proof of their mistake.

A: Thanks for everything.

B: Don’t mention it. Call back if you have any more problems.

3.  Repeat

A: I was inquiring about a bill that I never got.

B: Which credit card was the bill for?

A: The bill was for my Master Card.

B: That bill should have been mailed about two weeks ago.

A: It never came in the mail.

B: My computer shows that it has already been mailed.

A: I have not gotten my bill, so what should I do about that?

B: You should try contacting your post office.

A: If it is the post office’s fault, may I have an extension on my bill?

B: You’ll have to prove it was their error; then you can get an extension.

A: Thank you for all your help.

B: You are very welcome. Have a good day.

2. Disputing a Charge

1.  Repeat

A: There’s a problem with my credit card.

B: Tell me what the problem is.

A: A charge came up on my bill that I didn’t make.

B: What was the charge for?

A: The charge was for a $350 purse, but I did not buy it.

B: Are you sure that you didn’t make that purchase?

A: I would know if I bought something that expensive.

B: I apologize. What day was this purchase made?

A: It was bought on November 12th at 3:15 pm, while I was at work.

B: All right, we’ll do an investigation.

A: Until this investigation is finished, will I have to pay for the charge?

B: No, you don’t. We’ll take care of it.

2.  Repeat

A: I have a problem with my credit card.

B: What’s wrong with it?

A: There is a charge on my card that I didn’t make.

B: Can you tell me what the charge was?

A: It’s for a purse that cost $350.

B: Are you positive that you didn’t buy the purse?

A: I can’t even afford a purse that expensive.

B: I’m very sorry. When was this purchase made?

A: I was at work, but the purchase was made at 3:15 on November 12th.

B: We’re going to investigate this claim.

A: Do I have to pay for this charge?

B: You won’t have to pay for anything.

3.  Repeat

A: There is something wrong with my credit card.

B: What’s the problem?

A: There is a charge on here that I never made.

B: What charge was made?

A: It was a charge for a $350 purse that I never bought.

B: You didn’t make this purchase?

A: I think I would remember if I made a purchase that large.

B: Sorry. When was this purse purchased?

A: It was purchased on the 12th of November at 3:15 pm, but I was at work.

B: We’ll do an investigation and get to the bottom of this.

A: In the meantime, do I have to pay for this charge?

B: No. We’ll take care of everything.

3. Ordering Cable Services

1.  Repeat

A: I would like to order cable.

B: Sure, what package do you want?

A: What kinds of packages do you offer?

B: We have all kinds of movie channel packages.

A: What else do you have?

B: There is a package for all sports channels.

A: Do you have a package that includes all the movie channels with the basic channels also?

B: Yes, we do offer that package.

A: I want that.

B: Do you want anything else?

A: No, but is it possible for me to add channels later?

B: You can always get rid of channels or add some later.

2.  Repeat

A: I want to get some cable.

B: Do you know what package you want to get?

A: What packages do you have?

B: We have movie channel packages.

A: What else have you got?

B: You can get the sports package.

A: Is there a package with basic and movie channels?

B: We have that package.

A: Let me get that package.

B: Is there anything else you would like?

A: That’s everything, but can I add channels later?

B: You will be able to add or get rid of channels another day.

3.  Repeat

A: May I order some cable from you today?

B: Okay, what package would you like to order?

A: I’m not sure of what packages you offer.

B: We offer packages with all the movie channels.

A: Are there any other packages?

B: We also have packages with all the sports channels.

A: I want a package that has the basic and movie channels.

B: We have that available.

A: I would like to get that.

B: Would you like anything else with your package?

A: That’s it, but will I be able to add more channels at another time?

B: Yes, you can add or get rid of channels later on if you would like.

4. Inquiring About Internet Services

1.  Repeat

A: I would like to order some internet today.

B: What kind would you like?

A: What kind of internet is there?

B: You can get DSL or dial-up.

A: Which of those two is best?

B: I would recommend DSL.

A: Is that one better?

B: It’s better because it doesn’t tie up your phone.

A: What do you mean by that?

B: DSL isn’t connected through your phone line, but dial-up is.

A: So then I can’t use my phone if I’m on the internet?

B: That’s correct. With DSL you can do both.

2.  Repeat

A: I need to get internet.

B: Which kind of internet connection do you want to get?

A: What kind can I get?

B: There is dial-up or DSL.

A: Which one do you feel is best?

B: I would get DSL if I were you.

A: DSL is better than dial-up?

B: It’s the best choice; plus, it won’t tie up your phone line.

A: I’m not sure what that means.

B: Dial-up is connected through your phone, unlike DSL.

A: That’ll make it impossible for me to use.

B: Exactly. With DSL you don’t have that problem.

3.  Repeat

A: I’d like to have internet on my computer.

B: Do you know what kind of internet you would like to get?

A: What are my options?

B: You can either get dial-up or DSL.

A: Which one would you recommend?

B: DSL is the best choice.

A: Why is DSL better?

B: It’s a lot better because it doesn’t tie up your phone line.

A: What exactly does that mean?

B: Well, with dial-up your internet is connected by your phone line.

A: That means that I can’t use my phone and the internet at the same time, right?

B: That’s right. You won’t have that problem with DSL.

5. Installing High Speed Internet

1.  Repeat

A: I need to get my high speed internet installed.

B: You’ll need to make an appointment.

A: Could I do that right now, please?

B: What day would you like us to do the installation?

A: Is Friday good?

B: We’re only available at 3:00 pm.

A: You can’t come any earlier than that?

B: I’m sorry. That’s the only available time.

A: Are you available this Saturday?

B: Yes. Anytime on Saturday will be fine.

A: How does 11:00 sound?

B: We can do it. See you then.

2.  Repeat

A: I would like high speed internet installed in my house.

B: You have to make an appointment before we can come out and install it.

A: I’d like to make an appointment right now.

B: What day are you available?

A: I would like to have it done this Friday.

B: Three o’clock is the only time we can come in.

A: Is it possible for someone to come a little earlier?

B: I’m sorry, but that’s our only available time.

A: How about Saturday?

B: We’re completely open on Saturday.

A: Can you come over at 11:00?

B: That’ll be fine.

3.  Repeat

A: When can I get high speed internet installed?

B: You’re going to have to make an appointment.

A: Can I make one right now?

B: When would you like the installation to be done?

A: I’m off this Friday.

B: The only time we can come on Friday is at 3:00 pm.

A: I’m going to need it installed earlier than that.

B: I’m sorry, but we’re booked up on Friday.

A: Is Saturday any better?

B: Saturday is perfect. What time would you like?

A: Is 11:00 fine?

B: That’s perfect. See you on Saturday.

6. Reporting an Internet Problem

1.  Repeat

A: I need somebody to come over and fix my internet.

B: What’s wrong with it?

A: For some reason it’s just not connecting.

B: How long have you been having this problem?

A: It hasn’t been working the past few days.

B: Does the internet come up at all?

A: It does, but it won’t connect to anything.

B: Well, the internet isn’t down, so there must be something wrong with your connection.

A: Could you send someone to fix it today?

B: I’ll send somebody over right away to fix it.

A: When will they be here?

B: They should be there in the next hour.

2.  Repeat

A: I need to get my internet fixed.

B: What’s the problem with your internet?

A: It won’t connect.

B: How long has this been happening?

A: This problem has been happening for a few days now.

B: The internet doesn’t come up at all?

A: It just won’t connect to a webpage, but it will pop up.

B: There’s obviously a problem with your connection.

A: I’m going to need someone to come and fix it for me.

B: I can send somebody right now to fix it.

A: How long will it take for them to get here?

B: They’ll be there in about an hour.

3.  Repeat

A: Can you send someone to fix my internet?

B: Are you having a problem with it?

A: My internet is having problems connecting.

B: Can you tell me how long your internet has been messing up?

A: I’ve been having this problem for the last few days.

B: Will the internet even pop up?

A: It’ll pop up, but it won’t connect to a webpage.

B: Since the internet isn’t broken, your connection must be messed up.

A: Do you think you can send somebody over to fix it?

B: If you’d like, I can send someone to fix it right now.

A: How long will it be till they get here?

B: It should be no longer than an hour.

7. Asking for Credit for Service Interrupted

1.  Repeat

A: I am calling about my cable service.

B: What’s the problem?

A: For the past week my cable hasn’t been working.

B: I apologize, but the cable has been down lately.

A: Do you know when it is going to start working again?

B: Give it a couple days, and it should be back on.

A: Will I still have to pay for the cable while it’s not working?

B: Since it’s not working, I’m going to give you a credit.

A: So I don’t have to pay anything?

B: You won’t pay anything until your cable starts working again.

A: Okay, thank you very much for your help.

B: No problem. Thank you for being so understanding.

2.  Repeat

A: I have a question about my cable.

B: What do you need?

A: I haven’t been able to watch my cable for the past week.

B: Right now the cable isn’t working.

A: Could you tell me when it will be back on?

B: The cable should be running again in a couple of days.

A: In the meantime, do I still have to pay for the cable?

B: We’ll just give you a credit for the inconvenience.

A: Does that mean I won’t have to pay for it?

B: It’ll be free until it comes back on.

A: Thanks, I appreciate your help.

B: Thank you for all your patience.

3.  Repeat

A: I have a problem with my cable.

B: What about it?

A: My cable has been out for the past week or so.

B: The cable is down right now. I am very sorry.

A: When will it be working again?

B: It should be back on in the next couple of days.

A: Do I still have to pay for the cable?

B: We’re going to give you a credit while the cable is down.

A: So, I don’t have to pay for it?

B: No, not until your cable comes back on.

A: Thanks for everything.

B: You’re welcome, and I apologize for the inconvenience.

8. Troubleshooting a Computer Problem

1.  Repeat

A: I’m having problems with my computer.

B: What’s wrong with it?

A: For some reason it won’t turn on.

B: Have you checked the connections on your computer?

A: What connections?

B: There are cords that connect your computer to a power outlet.

A: Will the cords keep it from turning on?

B: It won’t turn on if the cords aren’t connected.

A: I didn’t think of that.

B: Try it and see if it works.

A: I think that I will, thanks.

B: It should work, but let me know if it doesn’t.

2.  Repeat

A: My computer isn’t working.

B: Tell me what the problem is.

A: I’m trying to turn it on, but it won’t work.

B: Try checking the connections.

A: Which ones are you referring to?

B: The cords that you see behind your CPU that plug into an outlet.

A: Is that why it won’t turn on?

B: If they’re not connected right, that will keep it from turning on.

A: I did not know that.

B: You should check the connections.

A: I’m going to do that.

B: Tell me if it’s still not working.

3.  Repeat

A: Something’s wrong with my computer.

B: What’s the problem?

A: My computer won’t turn on.

B: Did you see if all the connections are right?

A: I’m not sure I understand what you mean.

B: The connections between your CPU and your outlet.

A: Is that what’s stopping my computer from turning on?

B: If your plugs aren’t connected all the way, the computer won’t turn on.

A: I had no idea.

B: Why don’t you try it and see what happens?

A: I’ll try it right now.

B: Let me know if that doesn’t work.

9. Making an Appointment to Have a Haircut

1.  Repeat

A: How are you doing today?

B: Great. What can I help you with?

A: I need to make an appointment for a haircut.

B: Okay. What day would you like to come in?

A: How’s Saturday?

B: Let me just check the books.

A: Okay.

B: Yes. We have openings only that morning.

A: Can I make it for 10:30?

B: That’ll be fine.

A: Sounds great, thank you.

B: No problem. See you Saturday morning.

2.  Repeat

A: How’s it going?

B: Perfect. What did you need?

A: I would like to schedule an appointment to get a haircut.

B: What day are you free?

A: I’d like to come in on Saturday.

B: I’ll just see if we have any openings.

A: All right.

B: The only time we have on Saturday is in the morning.

A: I’d like to schedule it for 10:30.

B: That’s perfect.

A: I appreciate that.

B: We’ll see you then.

3.  Repeat

A: How are you?

B: I’m fine. How can I help you?

A: I need to get a haircut, so can I schedule an appointment?

B: What day would you like to make the appointment?

A: I was thinking Saturday.

B: All right. Let me check to see if we have any openings that day.

A: That’s fine.

B: You can only make an appointment for Saturday morning.

A: Is 10:30 okay?

B: I’ll pencil you in for that time.

A: Thank you very much.

B: You’re welcome. We’ll see you on Saturday.

10. Making Requests to the Hairdresser

1.  Repeat

A: I want to try something different today.

B: What do you mean?

A: I want a different hair style.

B: What style do you want?

A: Can you make my hair short?

B: Exactly how short do you want it?

A: Make it a few inches long.

B: Are you sure you want me to cut it that short?

A: I’ve been thinking about this for a while now.

B: Okay. I’ll do it if you’re positive that this is what you want.

A: I honestly want my hair that short.

B: All right, then let’s begin.

2.  Repeat

A: Let’s do something different today.

B: Like how?

A: I would like you to give me a different hair style.

B: What did you have in mind?

A: Give me a short haircut.

B: Do you know how short you want your hair to be?

A: I want you to cut it to a few inches long.

B: That’s pretty short. Are you sure about this?

A: I’ve had this idea for some time now.

B: I’m going to do it, but you have to be sure you really want me to.

A: This is what I want.

B: Fine then. Let’s get started.

3.  Repeat

A: I really want to switch things up.

B: What were you thinking?

A: I think I want to try a new style.

B: What would you like me to do?

A: I want you to cut my hair shorter.

B: How short?

A: I want my hair to be only a few inches long.

B: Do you really want it that short?

A: Yes, I’ve been wanting it short for a while now.

B: If you really want me to, then I’ll do it.

A: I’m absolutely sure that this is what I want.

B: Let’s do it.

11. Paying the Hairdresser

1.  Repeat

A: Are you almost finished with my hair?

B: I’m almost finished.

A: How much longer is it going to be?

B: I’m done now. Do you like it?

A: I absolutely love it.

B: You really like it?

A: Yes, I truly do.

B: I’m glad you like it.

A: How much do I owe you?

B: It’s going to be $55.

A: Here you go, thanks for everything.

B: Make sure and come back in a couple of weeks.

2.  Repeat

A: Will you be done doing my hair soon?

B: Give me a little while longer.

A: How much time do you need?

B: There you go. How do you like it?

A: I think it looks gorgeous.

B: You think it looks nice?

A: I honestly think it looks great.

B: Thanks. I’m glad that I did a good job.

A: How much is it for my hair?

B: Just give me $55.

A: Thanks for doing such a good job.

B: No problem. I’ll see you next time.

3.  Repeat

A: Is my hair done yet?

B: Yeah, I just need to make the final touches.

A: How long until you’re finished?

B: I’m finished. What do you think?

A: I like my hair so much.

B: Do you really?

A: It’s beautiful.

B: Well, thank you very much.

A: How much is it for my hair?

B: You owe me $55.

A: Thanks for everything.

B: You are very welcome. Come back again.

12. Complaining to the Hairdresser

1.  Repeat

A: You’re spending a very long time on my hair.

B: I’m almost done.

A: I needed you to be finished an hour ago.

B: I’m all done now.

A: Are you sure you’re finished?

B: I don’t understand.

A: You did a horrible job on my hair.

B: What’s wrong with it?

A: I don’t like anything about it.

B: I apologize.

A: That’s fine, but I’m not paying for it.

B: Excuse me? Let’s try to work this out, okay?

2.  Repeat

A: It’s taking you forever to do my hair.

B: Give me a minute.

A: You should’ve been done already.

B: There you go.

A: I don’t think that you’re done.

B: What’s wrong?

A: My hair looks hideous.

B: What’s so bad about it?

A: It doesn’t look good at all.

B: Sorry about that.

A: I really hope that you didn’t expect me to pay you for this.

B: Well, let me talk to my manager, okay?

3.  Repeat

A: What’s taking you so long?

B: Don’t worry. I’m almost finished.

A: I need you to hurry up.

B: All right. I’m finished.

A: I think there’s more you need to do.

B: What do you mean by that?

A: My hair looks awful.

B: What don’t you like about it?

A: I just don’t like my hair.

B: I’m sorry that you don’t like it.

A: I won’t be paying you for this.

B: I’m sure we can work something out.

13. Talking to People at the Laundromat

1.  Repeat

A: Have you been coming to this Laundromat long?

B: I have been washing clothes here since a few years ago.

A: Why is that?

B: It doesn’t cost me as much to wash here.

A: I’ve just started doing my clothes here.

B: Why are you washing your clothes here now?

A: My washing machine broke down.

B: You should just pay someone to fix it.

A: It’s too expensive to get it fixed.

B: So you’re just going to wash here?

A: Yes, I think that’s what I’m going to have to do.

B: It costs less to wash here.

2.  Repeat

A: How long have you been washing clothes here?

B: I started washing here about three years ago.

A: How come?

B: I can wash my clothes for less money here.

A: This is my first time washing clothes here.

B: What reason are you washing here today?

A: I can’t wash at home because my machine is broken.

B: Go and get it repaired.

A: That’ll cost too much.

B: Are you going to continue washing your clothes here for a while?

A: I have no choice.

B: Washing clothes at a Laundromat costs a lot less money.

3.  Repeat

A: Do you wash clothes here often?

B: I have been coming here for the past few years.

A: Why do you wash here?

B: It’s actually a lot cheaper for me to wash my clothes here.

A: I’ve only washed my clothes here a couple times.

B: Why don’t you wash clothes at home?

A: I would, if my washing machine wasn’t broken.

B: Why don’t you just get it fixed?

A: I can’t afford it.

B: So you plan on washing your clothes here from now on?

A: That’s my only option right now.

B: Don’t worry. Besides, it’s a lot cheaper to wash clothes this way.

14. Operating the Washer and Dryer

1.  Repeat

A: I’m not sure about how to operate the washer and dryer.

B: What’s the problem?

A: I need help turning them on.

B: You need change.

A: The machines take change?

B: Yes. It costs fifty cents for the washer and a dollar for the dryer.

A: How do I do it?

B: You put the coins into the slot, push it in, and it will turn on.

A: That’s it?

B: There’s nothing else to it.

A: Thank you very much.

B: You’re welcome. Let me know if you need anything else.

2.  Repeat

A: I need help using the washer and dryer.

B: Tell me what the problem is.

A: I can’t figure out how to turn them on.

B: Do you have some quarters?

A: I didn’t know I needed change.

B: The washer costs 50 cents and the dryer costs a dollar.

A: Where do I put the change?

B: The quarters go into the slot. You have to push the slot in, and the machine will turn on.

A: Is that everything that I have to do?

B: That’s all there is.

A: I appreciate you helping me with this.

B: If you need anything else, just let me know.

3.  Repeat

A: Could you tell me how to use the washer and dryer?

B: What do you need help with?

A: Do you know how to turn them on?

B: Do you have any change?

A: I need change for the machines?

B: You need to put 50 cents into the washer machine and a dollar into the dryer.

A: So what do I need to do?

B: The machines will turn on once you put the quarters into the slot.

A: That’s really all I have to do?

B: That’s everything.

A: Thanks for all your help.

B: I’m here if you need any more help.

15. Returning a Call to Child's Teacher at School

1.  Repeat

A: I’m returning your phone call.

B: I’m glad that you could get back to me so fast.

A: No problem, but what were you calling about?

B: I needed to talk to you about your son.

A: Is he messing up in school?

B: He was acting up in class one day last week.

A: What was he doing?

B: He wouldn’t stop talking throughout the class.

A: I don’t know what’s gotten into him.

B: If you could, would you please talk to him?

A: I will get right on that, and I am very sorry.

B: I really appreciate your help.

2.  Repeat

A: Did you call me?

B: Thank you for returning my call.

A: What was your call about?

B: I wanted to have a talk with you about your son.

A: What did he do?

B: He was messing around last week in class.

A: Exactly what did he do?

B: Even though I asked him not to, he kept speaking out in class.

A: I don’t know what his problem is.

B: I need you to talk to him, if you don’t mind.

A: That won’t happen again, I’m sorry.

B: Thank you. Hopefully I won’t have to call about him again.

3.  Repeat

A: I believe that you called me?

B: Oh, hi. Thanks for getting back to me quickly.

A: Why did you call me?

B: I was calling about your son.

A: Did he do something wrong?

B: Your son was acting up in class.

A: What do you mean?

B: He was talking and causing a disturbance during class.

A: That’s really not like him.

B: If you could just talk to him, I would greatly appreciate it.

A: I apologize, and I’ll make sure he doesn’t do that again.

B: Don’t worry about it, but thank you very much.

16. Meeting Child's Teacher at School

1.  Repeat

A: It’s nice to meet you.

B: I’m glad we’re meeting today. Thank you.

A: You’re welcome.

B: I would like to talk to you about your daughter.

A: Is there a problem?

B: No, your daughter is great.

A: That’s great news.

B: Your daughter is a wonderful student.

A: She isn’t messing up in class?

B: Of course not. Your daughter is smart and very well behaved.

A: I’m so glad to hear that she’s doing well.

B: It is my pleasure to have her in my class.

2.  Repeat

A: We finally get a chance to meet.

B: Thank you for meeting me here.

A: It’s no problem.

B: I need to speak with you about your daughter.

A: Is there something wrong?

B: I enjoy having your daughter in my class.

A: I’m glad to hear it.

B: She is a great addition to my class.

A: You don’t have anything bad to say about her?

B: She is always behaving herself, and she’s so smart.

A: I am so happy that she’s doing okay.

B: I’m more than happy having her in my class.

3.  Repeat

A: How are you?

B: It’s nice to meet you. Thanks for coming.

A: It’s my pleasure.

B: I wanted to meet with you to discuss your daughter.

A: Is she acting up in class?

B: Not at all. She’s a joy to have in my class.

A: Is she really?

B: She is absolutely wonderful.

A: So she isn’t causing you any problems?

B: No. She is actually very intelligent and well behaved.

A: I’m glad to know that you like her.

B: You have nothing to worry about with her.

17. Asking Someone to Run Errands

1.  Repeat

A: Can you go to the store for me?

B: Sure, I can go to the store for you. What do you need?

A: Just a couple things, here’s a list.

B: Is there anything else that you want me to pick up?

A: No, I think that’s all that I need.

B: Is there any other place you would like me to go to for you?

A: If you can, could you pick up my prescription for me?

B: Sure, no problem. Is your prescription ready?

A: I think so. It should be.

B: Okay, I’ll pick it up for you.

A: Thank you so much.

B: You’re welcome.

2.  Repeat

A: Can you pick up some things from the store for me?

B: Of course, what do you need?

A: I need a few things, I’ll give you the list.

B: Is there something else you need that you can think of?

A: Everything I need is on the list.

B: Do you want me to make any other stops while I’m out?

A: Since you asked, would you pick up my medicine from the pharmacy?

B: Is it ready to be picked up?

A: I believe so.

B: No problem. I’ll do that for you.

A: I really appreciate you doing this for me.

B: It’s no problem at all.

3.  Repeat

A: I would appreciate it if you could go to the store for me.

B: No problem. What do you want me to get?

A: Here’s a list with a few things that I need you to get.

B: Did you forget to put anything on the list?

A: I don’t think I forgot anything.

B: Would you like me to go anywhere else for you?

A: If you don’t mind, I would appreciate it if you would pick up my prescription.

B: Has your prescription been filled yet?

A: Someone at the pharmacy called and told me it was ready.

B: Sure, I’ll go get it for you.

A: Thank you.

B: Anything for you.

18. Riding the Bus

1.  Repeat

A: How much is the fare for this bus?

B: It costs $1.25 to ride the bus.

A: So, how long have you been driving buses?

B: I’ve been driving this bus for only a few months.

A: Do you enjoy being a bus driver?

B: Not really.

A: I would never dream of driving a bus.

B: I didn’t either, but a paycheck’s a paycheck.

A: It was nice talking to you.

B: Nice talking to you too.

A: Have a good day.

B: That’ll be hard to do while driving the bus.

2.  Repeat

A: How much for the bus ride?

B: It’s $1.25 for this bus.

A: How long have you been a bus driver?

B: I started driving the bus a few months ago.

A: Is it fun driving the bus?

B: Not at all.

A: I don’t think I ever wanted to be a bus driver.

B: I never did either, but it pays the bills.

A: I enjoyed talking to you.

B: I liked talking to you too.

3.  Repeat

A: What does it cost to ride this bus?

B: The fare is $1.25.

A: Have you been driving buses a long time?

B: I haven’t been driving for long—only for a few months.

A: Do you like to drive the bus?

B: Not in the least bit.

A: I would have never dreamed of ever becoming a bus driver.

B: I never dreamed of doing this either. The only thing I like about it is the money.

A: It was really fun chatting with you.

B: It was really nice talking to you too.

A: Have a good one.

B: I’ll have a good day once this day is over.

19. Talking with Angry Parent

1.  Repeat

A: Do you realize what time it is?

B: I’m sorry, I lost track of time.

A: Do you honestly believe that that is a good excuse?

B: Not at all–that is what really happened.

A: How many times do I have to ask you to call if you’re going to be late?

B: Yes, I know. I must’ve forgot.

A: That’s beside the point, you still should have called.

B: You’re right. I’m sorry.

A: Next time you come in late without calling, you’re gone.

B: You’re really going to kick me out?

A: Yes, maybe then you’ll figure out how to follow the rules.

B: Actually, if you kick me out, your rules won’t matter anymore.

2.  Repeat

A: Do you have any idea what time it is?

B: My bad. I didn’t realize that it was so late.

A: Do you really think that that excuses your tardiness?

B: Of course not. I really did lose track of time.

A: Didn’t I tell you to call when you’re running late?

B: Yeah, you did. I just forgot to call.

A: It doesn’t matter, you should have called and let me know.

B: That’s true. My bad for not calling.

A: If you do this again, don’t even bother coming home.

B: You’re going to kick me out over this?

A: Exactly, maybe that’ll teach you to respect my rules.

B: Well, if I’m not living here anymore, then I won’t have to listen to your rules.

3.  Repeat

A: Do you know how late it is?

B: My fault. I didn’t realize what time it was.

A: I hope you don’t think that excuse lets you off the hook.

B: Not really. I’m telling the truth.

A: Haven’t I asked you to call if you’re going to be home late?

B: This is true, but it must’ve slipped my mind.

A: Regardless, all you had to do was give a call.

B: I know. I should’ve called.

A: Come home late one more time, and you’ll find your stuff outside.

B: You want to throw me out over this?

A: That’s right, maybe then you’ll respect my rules.

B: That’s fine, because if I leave, then your rules won’t matter.

20. Cleaning Up the Room

1.  Repeat

A: Did you clean your room today?

B: No, not yet.

A: When were you planning on doing that?

B: I’m going to clean it up later.

A: Didn’t I ask you to clean it up earlier?

B: I’m going to clean it.

A: I want you to vacuum in your room, and don’t forget to dust everything.

B: I know. I’ll do it.

A: Make sure you clean it up before you do anything else.

B: I’m not going anywhere until later, so I’ll clean it then.

2.  Repeat

A: Have you begun cleaning up that room of yours?

B: I haven’t started yet, but I will.

A: What time are you going to clean it up?

B: I’m planning on cleaning it up a little later.

A: I told you to clean it up earlier.

B: I know. I am still going to clean it up.

A: Make sure you vacuum and dust your room.

B: I won’t forget.

A: I don’t want you to leave until you clean up.

B: My plans aren’t until later, so I’ll clean it before I go.

3.  Repeat

A: Have you started cleaning up your room yet?

B: I haven’t gotten started on my room yet.

A: When exactly do you plan on cleaning it?

B: I have every intention of cleaning my room later.

A: I thought I asked you to clean your room earlier.

B: I already told you that I’m going to do it.

A: Remember to vacuum the floor and dust everything.

B: I’ll remember to do that.

A: Make sure that you don’t go anywhere until you clean your room.

B: I’ll clean my room before I leave.

21. Buying a Burrito

1.  Repeat

A: Man, I’m so hungry! Can you buy me a burrito?

B: I don’t have any money to buy you a burrito.

A: Please? I haven’t eaten anything all day.

B: Look, I only have money to buy myself a burrito.

A: I’m so hungry, I could eat a whole cow!

B: If you’re so hungry, why don’t you ask someone else for money?

A: I get paid on Friday, I’ll pay you back then.

B: Well, I guess on Friday, then you can eat.

A: That’s pretty messed up.

B: Why don’t you just go home and eat?

A: I don’t want to go all the way home just to eat.

B: Well, I guess you’re out of luck.

2.  Repeat

A: I really want a burrito! Can you get me one?

B: I haven’t got any money to purchase a burrito for you and me.

A: Would you please buy me one since I haven’t eaten today?

B: I only have a few dollars.

A: I could eat a horse right now, I’m so hungry.

B: I want to eat too. Ask someone else to feed you.

A: Since I get my check this Friday, I can give you your money back then.

B: So then, this Friday you’ll be able to eat.

A: You’re mean to say that.

B: You should just go home and make yourself a sandwich or something.

A: My house is too far, and I’m really hungry.

B: It sounds as if you’re going to continue starving.

3.  Repeat

A: I’m starving! It would be truly appreciated if you bought me a burrito.

B: I’m a little short. I don’t have enough for you.

A: I’m starving, as I didn’t eat yet today.

B: I really don’t have enough money.

A: My stomach feels so empty.

B: Well, why don’t you ask Bob for some money? I’m hungry too.

A: I’ll be getting money on Friday, and I’ll get it back to you then.

B: Okay, so on Friday, you can buy yourself something to eat.

A: That’s not nice.

B: You can always go home and make something to eat.

A: I can’t go home yet, because I have things to do here.

B: Sorry. That’s not my fault.

22. Caring for Puppies

1.  Repeat

A: Did you feed the puppies today?

B: Yes, I have.

A: That’s good! Just make sure to bathe them later.

B: No problem. I can do that for you.

A: Thank you! You know they have to go to the vet on Saturday?

B: I know. What time do they go?

A: Their appointment is at eleven o’clock in the morning.

B: Okay, I won’t forget.

2.  Repeat

A: Have you given the puppies food yet?

B: Of course. I fed them today.

A: Good job! Please give them a bath later on today.

B: Sure, I’ll give them a bath.

A: Thanks. But don’t forget that they have a vet appointment this Saturday.

B: I remember. What time do they need to be there?

A: They need to be there at eleven in the morning.

B: All right. I’ll make sure and remember.

3.  Repeat

A: Have you given the puppies anything to eat today?

B: I fed them earlier today.

A: Great! Could you please bathe them later?

B: Okay, I’ll do that later.

A: Thank you! Remember that they go to the vet this Saturday.

B: I know. What time is their appointment?

A: We need to have them there at 11:00 AM.

B: I got it. I will remember.

23. Cooking Dinner

1.  Repeat

A: What’s for dinner tonight?

B: It’s whatever you’re planning on cooking.

A: You’re not going to cook?

B: No, I always cook.

A: Yes, and I love your cooking.

B: Don’t give me that. If you’re hungry, then cook dinner.

A: You’re being serious?

B: Look, I’m really tired tonight. I don’t feel like cooking dinner.

A: I’ll make dinner tonight.

B: Thank you. I’m going to bed.

A: Do you want me to wake you up when dinner is ready?

B: Yes, please.

2.  Repeat

A: What are we going to eat for dinner?

B: Whatever meal that you plan on making.

A: I thought you were making dinner tonight.

B: I do all the cooking.

A: Your food tastes so much better than mine.

B: Save it. If you want something to eat, then make it yourself.

A: You really want me to cook tonight?

B: I had a long day today. I really am not in the mood to make anything.

A: No problem.

B: Thanks. I’m going to go take a nap.

A: Would you like me to come get you when the food is done?

B: Thank you.

3.  Repeat

A: So, what’s on the menu for dinner tonight?

B: You tell me.

A: You’re not going to make anything to eat?

B: You never cook. I always do.

A: I think you’re a better cook than I am.

B: Oh please, you need to cook tonight.

A: So you’re telling me that you want me to make dinner?

B: It was a hard day. Can you just do this for me tonight?

A: I’ll cook dinner, don’t worry.

B: I’m going to go rest for a little bit.

A: I’ll come wake you when it’s ready, okay?

B: Thanks.

24. Washing Clothes

1.  Repeat

A: Have you washed any clothes yet?

B: No, I’ve only washed my whites.

A: When you wash your dark clothes, can you put some of mine in?

B: Sure. Is there any extra care that I should take with your clothes?

A: Just make sure you keep it on the gentle cycle.

B: How many clothes of yours do you want me to wash?

A: There isn’t a lot, why, do you have a large load to wash?

B: It’s really only a small load.

A: Do you mind washing my clothes?

B: Not at all. It’s no problem.

A: Thank you so much.

B: It’s no trouble at all.

2.  Repeat

A: Have you finished washing clothes?

B: I’ve finished my white clothes. I need to wash the rest.

A: When you do your darks, can you wash some of mine too?

B: I can do that. Is there a special way you want them washed?

A: They need to be washed on the gentle cycle.

B: Do you have a lot of clothes that need to be washed?

A: There aren’t many clothes, is your load big?

B: My load isn’t that big.

A: If it’s a problem, you don’t have to do it for me.

B: I can do this for you. Don’t worry.

A: I greatly appreciate this.

B: Don’t mention it.

3.  Repeat

A: Did you already wash your clothes today?

B: I’ve only washed my white clothes.

A: Could you wash some of my dark clothes with yours?

B: Is there any special care I should take with your clothes?

A: The only thing is that they have to be washed on the gentle cycle.

B: Are there a lot of clothes?

A: There aren’t a lot of clothes, do you have a lot to wash?

B: It’s a medium load.

A: You don’t mind, do you?

B: No big deal. I’ll do it for you.

A: Thanks a lot.

B: You’re welcome.

25. Time for Bed

1.  Repeat

A: It’s time for bed.

B: I’m not ready to go to sleep. I’m not tired.

A: It’s quite late, and you have an early day tomorrow.

B: I’m not going to be able to fall asleep.

A: Why don’t you try counting sheep?

B: I’ve tried that before. It really doesn’t work.

A: That’s beside the point, you still need to go to bed.

B: Why can’t I just stay up until I fall asleep?

A: If I let you do that, then you’re just going to be up all night.

B: I promise I’ll go to sleep soon.

A: No, you’re going to sleep now, so good night.

B: See you in the morning.

2.  Repeat

A: Shouldn’t you already be in bed?

B: I can’t sleep. I’m really not all that tired.

A: You need to get some rest, as you have to get up early in the morning.

B: It’s impossible for me to get to sleep right now.

A: Just close your eyes, and try not to think.

B: That really does not work for me.

A: It doesn’t matter, you need to get some sleep.

B: How about I tire myself out, and then fall asleep when I’m tired?

A: Then you’re not going to go to sleep.

B: Don’t worry, I’ll make sure and get to sleep in a little while.

A: I want you in bed, right now, so sweet dreams.

B: Fine. Sleep well yourself.

3.  Repeat

A: Isn’t it past your bedtime already?

B: I am not sleepy.

A: It’s getting late, and you have to wake up early tomorrow.

B: There is no way that I can fall asleep right now.

A: Try listening to some soft music.

B: It won’t work. I’m nowhere close to being tired.

A: I really don’t care, just go to sleep.

B: What if I stay up and do something, until I get tired?

A: You’ll be up all night if I let you do that.

B: I’m going to get to sleep eventually.

A: You need to go to sleep now, so go to sleep.

B: Good night.

26. Waking Up for School

1.  Repeat

A: Wake up, it’s time for school.

B: I’m so tired. Let me sleep for five more minutes.

A: You have to get up and get ready for school.

B: I know, but just five more minutes.

A: I can’t let you go back to sleep, because you won’t wake back up.

B: I promise I’ll wake up, in five minutes.

A: You still need to eat breakfast, take a shower, and get dressed.

B: I realize that, and I can do all that when I wake up in five minutes.

A: I don’t want you to be late for school today.

B: I’m not going to be late today.

A: Fine, five more minutes.

B: Thank you.

2.  Repeat

A: Get up, it’s time for you to get ready.

B: Let me just get five more minutes of sleep.

A: I would, but you need to start getting ready for school.

B: I understand, but all I want is five more minutes of sleep.

A: If I let you go back to sleep, I know that you won’t get up in five minutes.

B: Trust me. I’m going to wake up.

A: You have a lot to get done this morning.

B: I already know, and I’ll take care of all that when I wake up.

A: I want you to be on time for school today.

B: I’ll make it to school on time. Don’t worry.

A: I’ll let you sleep for a little while longer.

B: I really appreciate that.

3.  Repeat

A: It’s time for you to wake up.

B: Give me five more minutes. I’m really tired this morning.

A: I’m sorry, but it’s time for you to get ready for school.

B: I get that, but let me just sleep for a little bit longer.

A: You’re not going to get up in five minutes if I let you fall back asleep.

B: Believe me. I will get up and get ready in five minutes.

A: There’s a lot that you need to do this morning.

B: I understand, and it will get done after I wake up in five minutes.

A: I would like for you to not be late for school.

B: I’m going to be on time today.

A: Go back to sleep then, but only five more minutes.

B: Thanks a lot.

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